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Open a Premium Support Ticket * = Required Field IP: 38.107.191.93 E-mail Address*: Subject*: Body*: Additional Information Product*: BrainForest CheckBook DataShield Money MoneyLink NotSync Other Category*: Bug Report General Information Handheld Application Setup/Install Synchronization Conduit Other Handheld Model: Desktop System: Windows XP Windows Vista Windows Me Windows 2000 Windows NT Windows 98 Windows 95 Mac OS X Max OS 9 Other Microsoft Money: Money Plus Money 2007 Money 2006 Money 2005 Money 2004 Money 2003 Money 2002 Money 2001 Money 2000 Money 99 Money 98 Ultrasoft Version: Where purchased?: Add File Attachment(s) If you are having difficulty with the synchronization process, attach a copy of your synchronization log file. Click here for instructions. Microsoft Money users: please run the Ultrasoft Money Diagnostic. Open your Money database file, run the Settings report, and attach a copy of the report below. See the User Guide or click here for instructions. File attachment #1:  File attachment #2:

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